Computer repair & on-site IT support
Your tech.
Your day.
Back on track.
Computer repair, printer setup, Wi-Fi troubleshooting and IT support at your home or business. Book a morning or afternoon visit, seven days a week.
- Book online 7 days a week
- Morning or afternoon visits
- Cost explained before repairs
01 · The service desk
A fix for every “why won’t it?”
Choose what you need help with. We’ll start with the issue and work toward a solution.
Computer repair
Troubleshoot startup failures, crashes, slow performance and everyday hardware issues.
Virus & malware removal
Get help with unwanted pop-ups, suspicious programs and safer device settings.
Upgrades & tune-ups
Explore storage, memory and performance improvements for your existing computer.
Wi-Fi & networking
Troubleshoot dead zones, unreliable connections and home network setup.
New device setup
Get started with a new computer, printer, software or connected device.
Small business IT
Practical support for office computers, workstations and everyday technology.
Data & file recovery
Assess missing files, backup needs and recovery options for your device.
Printer setup
Connect your printer over Wi-Fi or USB, install drivers, and set up printing and scanning.
02 · Find your starting point
Tell us what’s acting up.
A quick guide to the right service for your device. Pick the one that sounds most like you.
Your suggested starting point
Upgrades & tune-ups
Explore storage, memory and performance improvements that get more out of the computer you already have.
03 · The Source Pro approach
From “it’s broken” to a plan that makes sense.
-
Tell us
Start with your issue.
Share your device, what’s happening, and how you’d prefer to get help.
-
Understand
Get a clear diagnosis.
A technician reviews the problem and explains the recommended work and cost before repairs begin.
-
Get connected
Get back to your day.
Choose the right repair or support option, with practical guidance on what comes next.
On visit day, we call 30–60 minutes before heading to your location.
For your small business
Your work can’t wait on your Wi-Fi.
Explore help with workstations, network troubleshooting, new equipment setup and everyday IT issues.
- Workstations
- Network troubleshooting
- New equipment setup
- Everyday IT issues
04 · A little clarity
A little clarity before we start.
Still have a question? Call 313-854-2730 and we’ll talk it through.
Can you help with both PCs and Macs?
Yes. The service menu covers both Windows and Mac computers. Support depends on your specific model and the issue, so include those details in your request.
How much will my repair cost?
Pricing depends on diagnosis, parts and labor. We explain the recommended work and cost before repairs begin. Call 313-854-2730 to discuss your issue and request a quote.
Should I back up my computer first?
If your device is working normally, back up important files before service. If a drive is clicking, failing, or files have disappeared, stop using it and describe the symptoms before attempting recovery.
What’s the difference between a request and a booking?
The service request form sends an inquiry for us to follow up. To reserve an available arrival window, use the Book appointment page and save your on-screen confirmation. We call 30–60 minutes before heading to your location.
05 · Let’s get it sorted
Your next step starts here.
Book an appointment
Reserve an available morning or afternoon arrival window, then save your on-screen confirmation.
Schedule an appointmentSend a service request
Tell us a little about your tech issue and we’ll follow up to talk through your options.
Start a request